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AUTO DEALER WARRANTY DENIAL INFORMATION

Warranty Issues

For the complete Magnuson-Moss Warranty act Click Here!

Many consumers are confused regarding the installation and service of third party accessories for their vehicles. This confusion often is the result of incorrect information intended to convince you that only the manufacturer or authorized dealer should service your vehicle. What does the law provide?

The Magnuson-Moss Warranty Act is Federal Law enacted in 1975 establishing warranty requirements. The Act provides that; "Warranties, written or implied, cannot be conditioned on the consumer's use of any article or service identified by brand, trade, or corporate name." This prohibition against conditioning warranties on the use of authorized items or services can only be waived by the Federal Trade Commission if two specific factors are found:

  1. The Federal Trade Commission is satisfied that the warranted product will function properly only if the article or service so identified is used and
  2. The Federal Trade Commission finds it is in the public interest. The Federal Trade Commission in determining what is in the public interest, seeks and accepts comments from the public.
    What does this mean to you?

Purchasing and having accessories installed in your vehicle does not void your warranty unless the manufacturer has been able to convince the Federal Trade Commission that the installation and/or service will cause a malfunction to the vehicle and the restriction is in the public interest. These are difficult tests to meet, especially since the public is economically and technologically ahead through third party accessory options. If your manufacturer or dealer tells you that your warranty is void or able to be voided due to third party accessories or service, ask him for the Federal Trade Commission determination supporting the claim. You may even want to call the FTC yourself.

This overview was written by after research into the Magnuson-Moss Warranty act. It is an explanation of the law in plain English so that our customers may understand their rights.

For the complete Magnuson-Moss Warranty act Click Here!

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